98jili Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and 98jili ("98jili," "we," "us," or "our") governing your access to and use of the 98jili online gaming platform available at https://98jili.app and any associated mobile-optimized interfaces (collectively, the "Platform").

By accessing the Platform, creating an account, making a deposit, or placing any wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms by reference.

If you do not agree with any part of these Terms, you must immediately cease using the Platform and close your account. 98jili reserves the right to amend these Terms at any time. The revised Terms will be posted on this page with an updated effective date. Your continued use of the Platform following any amendment constitutes your acceptance of the updated Terms.

Access to and use of the 98jili Platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and on a continuing basis throughout your use of the Platform:

• Age: You must be at least twenty-one (21) years of age. This requirement is consistent with Philippine regulations governing participation in casino-style gaming activities. 98jili strictly prohibits access by minors.
• Location: You must be physically located in the Philippines at the time of accessing the Platform. It is your sole responsibility to ensure that your use of the Platform complies with all laws applicable in your jurisdiction.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. Persons who have been declared legally incapacitated by a court of competent jurisdiction are not permitted to use the Platform.
• Self-Exclusion: You must not be subject to any self-exclusion order, voluntary or otherwise, that restricts your participation in online gaming activities.
• Not an Employee: Employees, contractors, agents, and immediate family members of 98jili and its affiliated entities are not permitted to hold player accounts or participate in real-money gaming on the Platform.

To access real-money gaming features on the 98jili Platform, you must register for an account. The following conditions apply to account registration and maintenance:

You are required to provide accurate, complete, and current information during the registration process, including your full legal name, date of birth, residential address in the Philippines, and a valid contact number and email address. You must promptly update your account information if any details change.

Each individual may hold only one (1) active account on the 98jili Platform. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or device identifiers — is strictly prohibited. 98jili employs technical and manual verification measures to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts may be permanently closed and any balances, bonuses, or pending withdrawals may be forfeited.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party or allow any other person to access your account. 98jili will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure. You must notify 98jili immediately if you suspect any unauthorized use of your account.

As part of its Know Your Customer ("KYC") obligations, 98jili may require you to submit identity verification documents before processing withdrawals or at any other time deemed necessary. Required documents may include a government-issued photo ID, proof of address, and proof of payment method ownership. 98jili reserves the right to suspend withdrawals pending satisfactory completion of KYC verification.

All financial transactions on the 98jili Platform are conducted in Philippine Peso (₱). The following terms apply to deposits and withdrawals:

98jili currently supports deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank. Supported payment methods are subject to change at 98jili's discretion. The minimum deposit amount is ₱5. Minimum and maximum withdrawal amounts are displayed within the Platform's cashier section and may vary by payment method.

Deposits made via supported e-wallets (GCash, PayMaya) are typically credited to your 98jili account balance within minutes of confirmation. Bank transfer deposits (BPI, BDO, Metrobank) may take longer depending on the processing times of the relevant financial institution. 98jili is not responsible for delays caused by third-party payment processors or banking institutions.

Withdrawal requests are subject to identity verification and compliance review. 98jili aims to process approved withdrawal requests promptly; however, processing times may vary. Withdrawals will only be made to a payment method registered in your name. 98jili reserves the right to request additional documentation before releasing any withdrawal.

98jili is committed to preventing money laundering and the financing of illegal activities. All transactions are monitored for suspicious activity. 98jili may report suspicious transactions to the appropriate Philippine authorities in accordance with applicable law. Deposits made to a 98jili account must be used for genuine gaming activity and may not be deposited and withdrawn without meaningful wagering activity.

98jili offers various bonuses and promotional offers to eligible players from time to time. The following general terms apply to all bonuses unless otherwise specified in the individual promotion's terms:

• All bonuses are subject to wagering requirements that must be fulfilled before any bonus-derived winnings can be withdrawn as cash. The applicable wagering multiplier will be stated in the specific promotion's terms.
• Bonuses are valid for a limited period only. Any bonus balance not used within the stated validity period will be automatically removed from your account.
• 98jili reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice.
• Only one bonus may be active at a time unless explicitly stated otherwise in the promotion's terms.
• Bonuses are intended for personal recreational use only. Any attempt to exploit, abuse, or manipulate bonus offers — including through the use of multiple accounts, coordinated wagering strategies, or any other method — will result in the cancellation of the bonus and may lead to permanent account closure.
• 98jili reserves the right to determine, at its sole discretion, whether a player's wagering activity qualifies for bonus purposes.
• Bonuses are non-transferable and have no cash value until applicable wagering requirements have been met.

All games available on the 98jili Platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules in addition to these Terms.

All electronic games on the 98jili Platform use certified random number generation ("RNG") technology to determine game outcomes. Game results are independent of previous outcomes and cannot be predicted or influenced by any player action outside of the normal rules of the game.

Live dealer games are conducted by human dealers in real time via video stream. The results of live dealer games are determined by physical game elements (cards, roulette wheels, dice) and are not subject to RNG. Live dealer game sessions are recorded for dispute resolution purposes.

In the event of a technical malfunction, game error, or system failure that affects the outcome of a game, 98jili reserves the right to void the affected round and return the wager amount to the player's account. 98jili's decision in such matters is final. No compensation beyond the return of the original wager will be provided in connection with a technical malfunction.

If you believe a game result is incorrect, you must raise a dispute with 98jili's customer support team within seventy-two (72) hours of the disputed event. Disputes raised after this period may not be investigated. 98jili's determination following investigation of a disputed result is final and binding.

The following conduct is strictly prohibited on the 98jili Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to the appropriate authorities:

• Registering or using the Platform if you do not meet the eligibility requirements set out in Section 2.
• Providing false, misleading, or fraudulent information during registration or at any other time.
• Creating or operating more than one account on the Platform.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform or its games.
• Exploiting software bugs, errors, or vulnerabilities in the Platform or any game to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes, particularly in live dealer or multiplayer game formats.
• Engaging in any form of money laundering, fraud, or other illegal financial activity through the Platform.
• Attempting to reverse-engineer, decompile, or otherwise tamper with the Platform's software or infrastructure.
• Harassing, threatening, or abusing 98jili staff, support agents, or other players.
• Using the Platform for any purpose other than personal recreational gaming.

All content on the 98jili Platform — including but not limited to the 98jili name and logo, website design, graphics, game interfaces, software, text, and promotional materials — is the exclusive property of 98jili or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial recreational gaming purposes. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the Platform without the prior written consent of 98jili.

Any unauthorized use of 98jili's intellectual property may result in account termination and may expose you to civil or criminal liability under applicable Philippine law.

98jili collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

98jili will not sell your personal data to third parties. Personal data may be shared with payment processors, identity verification providers, and regulatory authorities where required by law or necessary to provide the Platform's services.

You have the right to request access to, correction of, or deletion of your personal data held by 98jili, subject to applicable legal requirements. Requests may be submitted to 98jili's customer support team.

To the fullest extent permitted by applicable law, 98jili's total liability to you in connection with your use of the Platform — whether arising in contract, tort, negligence, or otherwise — shall not exceed the total amount deposited by you into your 98jili account in the thirty (30) days immediately preceding the event giving rise to the claim.

98jili shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or loss of gaming opportunity, arising out of or in connection with your use of the Platform, even if 98jili has been advised of the possibility of such damages.

98jili does not warrant that the Platform will be available at all times, free from errors, or free from viruses or other harmful components. 98jili reserves the right to suspend or discontinue the Platform or any part thereof at any time without notice.

Nothing in these Terms shall limit or exclude 98jili's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Philippine law.

98jili reserves the right to suspend, restrict, or permanently close your account at any time and for any reason, including but not limited to:

• Breach of any provision of these Terms.
• Failure to satisfy eligibility requirements or provide requested verification documents.
• Suspected fraudulent, abusive, or illegal activity.
• Detection of duplicate accounts.
• A request by you to self-exclude under the Responsible Gaming Policy.
• A legal or regulatory requirement to do so.

Upon account closure, any real-money balance remaining in your account (after deduction of any bonus balances and amounts subject to investigation) will be returned to you via your registered payment method, subject to completion of any outstanding KYC verification and provided no breach of these Terms has occurred that would entitle 98jili to withhold such funds.

You may close your account at any time by contacting 98jili's customer support team. Voluntary account closure does not affect any obligations you have incurred prior to closure.

98jili is committed to promoting responsible gaming and providing tools to help players maintain control of their gaming activity. 98jili recognizes that for a small number of players, gaming can become problematic, and the Platform is designed to support those players in accessing help.

The following responsible gaming tools are available to all 98jili account holders:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
• Session Time Reminders: Receive notifications after a specified period of continuous play.
• Self-Exclusion: Request a temporary or permanent exclusion from the Platform. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
• Reality Checks: Periodic on-screen reminders of the time elapsed and net gaming activity during your session.

For more information on responsible gaming tools and external support resources, please visit our dedicated Responsible Gaming page. 98jili strongly encourages any player who feels their gaming is becoming a problem to make use of the available tools and to seek professional support.

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

If you have any questions about these Terms, wish to raise a complaint, or need to contact 98jili for any reason, please reach out to our customer support team via the live chat feature available on the Platform, or by email at the address below. Support is available 24 hours a day, 7 days a week, including Philippine public holidays.

98jili aims to resolve all player complaints within five (5) business days of receipt. Complex disputes may take longer to investigate. 98jili will keep you informed of the progress of your complaint throughout the resolution process.

Contact email: [email protected]

For disputes that cannot be resolved through 98jili's internal complaints process, you may seek further assistance through the appropriate Philippine consumer protection or gaming regulatory channels.