Gaming should always be fun — never a source of stress or financial hardship. At 98jili, we take responsible gaming seriously and provide every Filipino player with the tools, information, and support needed to stay in control.
At 98jili, responsible gaming is not just a checkbox — it is a core part of how we operate. We believe that every Filipino player deserves a safe, transparent, and enjoyable gaming environment. Whether you are spinning slots in Makati, playing bingo in Cebu, or joining a live dealer table from Davao, 98jili is built around your well-being.
Problem gambling can affect anyone, regardless of income, background, or experience. The key is recognizing the early signs and taking action before gaming stops being entertainment and starts becoming a problem. 98jili provides a full suite of responsible gaming tools that put you in control of your own experience — at any time, from any device.
We work in alignment with PAGCOR's responsible gaming framework and encourage all players to familiarize themselves with the resources available both on our platform and through national support organizations in the Philippines.
Every tool below is available to all registered 98jili players — free of charge, effective immediately, and designed to keep gaming enjoyable.
Set a daily, weekly, or monthly deposit cap in Philippine Peso (₱) directly from your account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period to prevent impulsive decisions.
Choose how long you want each gaming session to last. When your chosen time is up, 98jili will display a clear reminder and prompt you to take a break. You can set session limits from as little as 30 minutes up to several hours per day.
Need a short break from gaming? Activate a cool-off period of 24 hours, 48 hours, or up to 30 days. During a cool-off, your account is temporarily suspended and you cannot log in, deposit, or place bets. The period cannot be shortened once activated.
For players who need a longer break, 98jili offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. During self-exclusion, your account is fully closed and all marketing communications are stopped. See the step-by-step guide below.
Set a maximum amount you are willing to lose over a defined period. Once your loss limit is reached, 98jili will automatically prevent further bets until the limit period resets. This tool is especially useful for players who want to manage their gaming budget responsibly.
Enable periodic on-screen reminders that show you how long you have been playing and how much you have wagered in the current session. Reality checks appear at intervals you choose — every 15, 30, or 60 minutes — keeping you grounded and aware of your activity.
Problem gambling does not always look the same for everyone. For some Filipino players, it starts as a way to unwind after a long day in Manila traffic or a stressful week at work. Over time, the line between entertainment and compulsion can blur — and that is when it becomes important to pause and reflect honestly.
If you recognize any of the warning signs listed here in yourself or someone you care about, please reach out to 98jili's support team or contact a professional counseling service. There is no shame in asking for help — it is the responsible thing to do.
Self-Assessment: Use the checklist on the right as a starting point. If you answer "yes" to three or more questions, we strongly encourage you to activate a cool-off period or contact our support team to discuss your options.
Chasing losses: Continuing to play or increasing bet sizes in an attempt to recover money you have already lost, rather than accepting the loss and stopping.
Gambling with money you cannot afford to lose: Using funds meant for rent, bills, groceries, or other essential expenses — such as GCash savings or BDO account funds — to fund gaming sessions.
Hiding your gambling activity: Feeling the need to conceal how much time or money you spend on gaming from family members, friends, or colleagues.
Neglecting responsibilities: Missing work, school, or family commitments because of gaming, or spending time gaming when you had planned to do something else.
Feeling restless or irritable when not playing: Experiencing anxiety, mood swings, or discomfort when you are unable to access the platform or when you try to cut back on gaming.
Borrowing money to gamble: Taking out loans, borrowing from family or friends, or using credit to fund gaming activity — a serious warning sign that requires immediate action.
Self-exclusion is one of the most powerful responsible gaming tools available. If you feel that gaming is no longer under your control, follow these steps to activate self-exclusion on your 98jili account. The process takes less than five minutes and takes effect immediately.
Access your account via the 98jili Login page. Make sure you are using your registered email address and password. If you have forgotten your credentials, use the password reset option before proceeding.
Once logged in, go to your Account Settings panel. Look for the "Responsible Gaming" or "Player Safety" section in the menu. All safety tools, including self-exclusion, are grouped here for easy access.
Choose your preferred exclusion period: 6 months, 1 year, 3 years, or permanent exclusion. Read the terms carefully — self-exclusion periods cannot be shortened or reversed once confirmed. Permanent exclusion closes your account indefinitely.
Confirm your self-exclusion by entering your account password and clicking the confirmation button. You will receive an email to your registered address confirming that self-exclusion has been activated. Your account will be suspended immediately.
If you encounter any difficulty activating self-exclusion, or if you prefer to request it through our support team, contact us via live chat or email at [email protected]. Our team is available 24/7 and will process your request immediately.
Answer these questions honestly. This is not a diagnostic tool, but it can help you reflect on your gaming habits and decide whether to use any of 98jili's responsible gaming features.
Have you ever spent more money on gaming than you originally planned to in a single session?
Have you ever felt the urge to keep playing in order to win back money you had already lost?
Have you ever missed a family event, work commitment, or social occasion because you were gaming?
Have you ever felt anxious, irritable, or restless when you were unable to play or had to stop playing?
Have you ever borrowed money — from family, friends, or a lender — specifically to fund gaming activity?
Have you ever hidden the amount of time or money you spend on gaming from someone close to you?
Have you ever used money set aside for essential expenses — rent, utilities, food — to fund gaming?
Do you find yourself thinking about gaming frequently, even when you are doing other things?
If you answered yes to three or more of the above, please consider activating a cool-off period or reaching out to our support team. You can also contact the National Council on Problem Gambling Philippines for confidential professional support.
Beyond the core responsible gaming tools, 98jili has built additional safeguards into the platform to protect Filipino players at every level.
Every new 98jili account undergoes mandatory KYC verification. Players must submit a valid Philippine government-issued ID — such as a PhilSys National ID, passport, or UMID — to confirm they are 21 years of age or older before they can deposit or play.
Request a detailed statement of your gaming activity at any time — including total deposits, withdrawals, net wins and losses, and time spent on the platform. Reviewing your activity statement regularly is a healthy habit that keeps you informed and in control.
Players who have activated a cool-off period or self-exclusion are automatically removed from all 98jili marketing communications, including promotional emails, SMS messages, and in-platform bonus offers. You can also opt out of marketing at any time from your account settings.
98jili's player support team is available around the clock via live chat and email. If you are concerned about your gaming habits, or if you need help activating any responsible gaming tool, our team is trained to assist you with empathy and without judgment.
98jili encourages all players to be aware of the responsible gaming resources available in the Philippines. If you feel that your gaming has become a problem, or if you are supporting a family member or friend who is struggling, professional help is available.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for licensed gaming operators in the Philippines and provides guidance and resources for players who need support. PAGCOR's responsible gaming framework is designed to protect Filipino players and promote a safe gaming environment nationwide.
In addition to PAGCOR's resources, several non-government organizations and mental health professionals in the Philippines specialize in gambling-related issues. Reaching out is a sign of strength — not weakness — and the earlier you seek help, the easier recovery becomes.
Remember: gaming at 98jili is meant to be entertainment. If it ever stops feeling that way, please use the tools available to you or reach out for support. Our team at 98jili is always here to help, 24 hours a day, 7 days a week, including Philippine public holidays.
The Philippine Amusement and Gaming Corporation sets and enforces responsible gaming standards for all licensed operators in the Philippines. Players can contact PAGCOR directly to report concerns or seek guidance on responsible gaming matters.
The Philippine Department of Health operates a national mental health crisis hotline available to all Filipinos. If gambling-related stress is affecting your mental health, please do not hesitate to reach out for confidential support from trained professionals.
Gamblers Anonymous operates support groups across the Philippines, including in Manila, Cebu, and Davao. These peer-led groups provide a safe, confidential space for individuals affected by problem gambling to share experiences and support one another.
Responsible gaming is at the heart of everything we do. Join Filipino players from Manila to Davao who enjoy 98jili's games with confidence, knowing that the tools to stay in control are always within reach. Must be 21 or older to play.